WHY DO WE NEED YOU?

The Senior Manager, Master Data is a strategic leader responsible for overseeing the strategy, governance, and operations of master data across all Saint-Gobain North America business units.  This role ensures consistency and integrity of master data across systems and processes, while managing a team of data professionals and collaborating with cross-functional stakeholders to drive data quality initiatives, leverage contemporary technologies and support business objectives.

This position plays a pivotal role in shaping and executing the organization's data management strategy across key domains, such as customer and vendor data.  You will be leading cross-functional initiatives to improve data quality, streamline data processes, and support enterprise-wide digital transformation efforts.  Success in this role requires strong leadership, communication and change management skills to influence stakeholders at all levels. The position is critical to enabling data-driven decision-making, ensuring compliance, and enhancing operational efficiency across the enterprise.

This position will:

• Define and execute enterprise-wide master data management (MDM) strategies, roadmaps, policies, and governance frameworks to ensure data consistency and integrity
• Oversee data quality initiatives, including data cleansing, validation, and enrichment processes to maintain high standards of accuracy and reliability across assigned data domains
• Work closely with business units, IT, and data stewards to align master data practices with organizational goals and ensure seamless data integration across systems
• Lead and mentor a team of managers, analysts and master data specialists providing guidance, setting performance goals, and fostering a culture of continuous improvement
• Manage relationship with offshore service provider and other external vendors supporting related processes to ensure adherence to critical service levels
• Manage or support the implementation of MDM tools and platforms, ensuring successful integration with ERP, Supplier Portal, CRM, and other enterprise systems
• Oversee the full lifecycle of master data, including creation, maintenance, archival, and deletion, in compliance with regulatory and business requirements
• Act as the escalation point for complex data issues, coordinating with stakeholders to resolve discrepancies and ensure data integrity

IS THIS JOB FOR YOU?

• Bachelor’s degree in Business, Data, Finance, or equivalent experience in the required field; Master’s degree preferred
• Minimum of 15 years of progressive professional experience, with a strong focus on building and deploying Data Management business programs
• Deep understanding of data governance frameworks, data stewardship, data quality management, and the full data lifecycle across multiple ERP and MDM platforms
• Analytical and decisive leader with a track record of turning strategy into action and driving improvement
• Demonstrated leadership in building and managing high-performing, located across multiple geographies, with a focus on employee development, cross-cultural collaboration, and organizational growth
• Occasional travel may be required, up to 15%

A LITTLE MORE ABOUT US

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
  • Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day

WHY DO WE NEED YOU?

The User and Site Support Level 2 Lead manages a team of Level 2 support staff. The Lead addresses escalated issues, guides the team, reviews documentation, provides training, ensures timely issue resolution, and maintains high customer service levels. This role also helps develop support strategies to improve user satisfaction and operational efficiency, monitors support metrics to identify improvement areas, implement corrective actions, evaluate processes, and make recommendations to management. Coordination with other departments is required to address complex technical issues and ensure proper escalation.

In this position, you will:

• Lead the day-to-day operations for the User and Site Support Level 2 team
• Supervise and mentor User and Site Support Level 2 Analysts
• Act as an escalation point for complex or high priority issues
• Assign and prioritize daily tasks, tickets and manage staff coverage
• Conduct performance reviews and support team development
• Foster a collaborate and accountable team culture
• Assist with process and service improvement

IS THIS JOB FOR YOU?

• 3-5+ years of hands-on experience in IT Support
• 1-2+ years in a leadership or senior technician role
• Experience with ticketing systems (ServiceNow)
• Strong troubleshooting skills
• Excellent interpersonal, written and verbal communication skills
• Strong organizational and prioritization skills
• Nice to Have:
  • ITIL Certifications
  • Experience managing SLAs and KPIs

A LITTLE MORE ABOUT US

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
  • Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day

WHY DO WE NEED YOU?

CertainTeed Commercial Roofing is seeking a motivated R&D Manager to join their team and oversee the R&D portfolio for commercial roofing and post-applied building envelope products.

The R&D Manager will focus on new product developments, product enhancements and raw material qualifications. They will also provide scientific leadership to direct reports, colleagues, and associates within Saint-Gobain. The incumbent will balance business objectives by managing R&D projects through a rigorous stage-gate process to maintain alignment with company goals. Additionally, keeping up with emerging scientific literature that could benefit company products and processes while engaging with the external technical community to guide innovation. The R&D Manager may lead a team of 5–15 members, including Research Engineers and Research Engineering Assistants. Through close collaboration with IP Attorneys and key business leaders, the R&D Manager will strategically manage the company’s intellectual property portfolio.

Essential Functions

• Manage full business project portfolio, driving projects and project teams.
• Effectively leads cross functional teams by managing (either directly or indirectly) others to execute and deliver project objectives. Works closely with product management, operations, quality and codes/compliance.
• Manage IP portfolio, competitive landscape and provide guidance to technical and business team.
• Develop and strengthen R&D team, knowledge base, capabilities.
• Stay on top of new developments in scientific theory, raw materials and processes that may have application for Company products and processes.

Competencies

• Leader in 5S and safety; promotes 5S and safety behavior within group.
• Able to quickly learn and assess new technical areas as necessary.
• Demonstrated ability to give and receive constructive feedback.
• Able to adapt and effectively support the needs of direct reports (possesses more than one way to communicate to get things done). Ability to alter a plan and insert a contingency if circumstances dictate.
• Demonstrate the ability to organize a group, focus on problem solving and gain consensus on difficult issues which need to be absorbed or handled.
• Ability to engage and speak to all levels of management.

IS THIS JOB FOR YOU?

Required Qualifications

Bachelor’s Degree with 18+ years of experience, or master’s degree with 13+ years of experience or PhD with 9+ years of experience in Chemical Engineering, Mechanical Engineering, Chemistry, Polymer Science, or other related disciplines.

• Progressive work experience in an R&D environment, preferably in commercial roofing.
• Strong technical background on polymer chemistry, pressure sensitive adhesives, coatings, polymer modified asphalts, polyolefins.
• Utilizes advanced scientific theory and new technology in innovative original research for major impact of development/improvement of products.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

Notre usine de Lasalle est présentement à la recherche d’un nouveau joueur dynamique, innovateur et rigoureux pour faire partie de son équipe Contrôle Qualité.

Responsabilités :

Sous la direction du responsable qualité de l’usine Lasalle, vos missions englobent la réalisation d'audits et d'inspections de produits finis en retenu, pour identifier et résoudre tout problème de qualité. Vous aurez comme principales responsabilités :

• Traiter les retenues : inspecter les lots non-conformes, rédiger les rapports d’audits des palettes, faire les recommandations et préconisations des événements, diriger les mouvements de lots, comptabiliser le triage. Gérer l'inventaire des formulaires de retenues et préparer les analyses mensuelles.
• Participer aux analyses de problèmes qualité (internes, plaintes). Mesurer et assurer le suivi qualité. Réaliser des tests de propriétés physiques (déchirure hors-norme et autres).
• Superviser les activités de conseil : sensibiliser les différentes équipes aux exigences qualité. Assurer une présence sur le plancher de production, et collecter des échantillons a l’entrepôt et/ou à l’extérieur.
• Collaborer avec de département Formation pour enseigner aux nouveaux ouvriers sur les pratiques qualité et les bonnes procédures si nécessaire. Établir des rapports réguliers dans le but d'informer la direction qualité.
• Participer à la première rencontre Production et collaborer à l'implantation d'actions correctives et préventives. Garantir la fiabilité, la performance et l'évolution du système d'information qualité
• Valider la qualité et l’expédition des échantillons pour les auditeurs extérieurs (FM/UL).
• Participer aux tests spéciaux, aux nouveaux projets et à leurs réunions et ainsi qu’assurer une présence sur le plancher de production durant ces essais. Communiquer avec la Distribution et R&D.
• Effectuer la tournée matinale pour distribution des formulaires entre départements.et tenir informé le superviseur qualité des déviations.
• Assurer la maintenance des équipements (golfcart, etc.) et le bon ordre de fonctionnement.
• Toute autres tâches connexes

IS THIS JOB FOR YOU?

• DEP en pose de revêtements de toiture.
• Excellente maîtrise des normes qualité, des audits et des outils de résolution de problèmes.
• Bonne connaissance des procédés de fabrication, matériaux et outils de mesure.
• fortes aptitudes en communication et en pédagogie.
• Leadership, autonomie, rigueur, esprit d’analyse et orientation résultats.
• Maîtrise de Microsoft Office et idéalement de SAP.
• Expérience dans l’asphalte ou les bardeaux (un atout).
• 5+ ans d’expérience en gestion de la qualité dans le secteur manufacturier (FMCG un atout).

WHY DO WE NEED YOU?

Injection Molding Setup Technician - Manufacturing, Life Sciences - Garden Grove, CA - $28.00 to $38.00 per hour.  1st Shift - 5:00 a.m. to 1:30 p.m. - Monday-Friday

ONE OPENING Available.

If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

The Injection Molding Setup Technician will set up, maintain, and troubleshoot injection molding machines to ensure efficient production processes. This role involves installing molds, adjusting machine settings, performing quality checks, and ensuring compliance with safety and production standards.

Mold Setup & Changeovers:

Install and remove molds according to production schedules.
Ensure proper mold alignment, clamping, and connection of auxiliary equipment.
Perform mold changes efficiently to minimize downtime.

Machine Operation & Troubleshooting:

Set machine parameters (temperature, pressure, speed, etc.) for optimal performance.
Troubleshoot and resolve issues related to molding defects, cycle times, and process inconsistencies.
Work with maintenance teams to diagnose mechanical and electrical issues.

Quality Control:

Perform first-piece inspections and monitor production runs for defects.
Make necessary adjustments to ensure product quality meets specifications.
Document and report any deviations or corrective actions taken.

Equipment Maintenance & Safety:

Perform routine preventive maintenance on molds, machines, and auxiliary equipment.
Ensure all work is performed in compliance with safety protocols and company policies.
Identify and report any potential hazards or equipment malfunctions.

Collaboration & Continuous Improvement:

Work closely with production supervisors, engineers, and quality teams to improve efficiency.
Participate in process improvement initiatives and suggest optimizations.
Train and assist operators in proper machine usage and troubleshooting techniques.

WHAT ARE THE REQUIREMENTS?

• High School Diploma or GED certificate (preferred).
• Ability to read, understand and follow written materials including blueprint drawings, job orders, etc.
• 3+ years experience in injection molding plastics processing; experience in set-up and operation of injection molds and auxiliary equipment.
• Experience using inspection equipment and following quality procedures.
• Manual dexterity required to operate machinery and program equipment.
• Good vision to read written materials and measuring instruments.
• Ability to lift up to 40 pounds

IS THIS JOB FOR YOU?

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the local pay range for this position, which is $28.00 to $38.00 per hour. This hourly pay rate offered can vary depending on location, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to the hourly base pay rate, this position is eligible for periodic bonus payments/an annual bonus. The targeted bonus amount can be up to 10% of hourly rate based on company and individual performance measures. The total annual target cash range (Hourly Pay Rate plus Bonus, annualized (40 hrs./week * 52wks)) for this position, is $64,064 to $86,944. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child & Elder Care
  • PerkSpot Employee Discount Program

A TEAM READY TO WELCOME YOU

Saint-Gobain’s innovations touch almost every major industry around the world. Within its Life Sciences division, teams are solving critical problems for customers who are getting life-saving medical devices to the frontlines of healthcare, discovering essential medications, and nourishing and connecting the world through consumer, industrial and electronics applications. As one of the world’s leading producers of high-performance polymer products, we improve lives by making simple experiences better and being there in life’s critical moments.

Our team members recognize that we all create the environment for people to succeed, with a culture built on respect, open and honest communication, and honoring our commitments to our customers and each other. And at the heart of our culture, we’ve learned working together makes good ideas, great ones.

With a legacy dating back more than 360 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths.

Every team member is encouraged to develop and leverage their unique expertise and strengths to make the greatest impact on the company and our end users. At Saint-Gobain, you’re empowered and equipped with countless opportunities and resources for professional development. You will find the support you need to create a vision and roadmap for your career, and make that vision a reality.

Join Us at Saint-Gobain Life Sciences. Together, we’ll create a better life.

Click here to Explore more opportunities within Saint-Gobain Life Sciences.

And, Click here for more opportunities in Garden Grove, CA.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

The Maintenance Mechanic will support the Norwood, MA, CertainTeed production line, manufacturer of asphalt roofing shingles. The mechanic will select and properly use all hand tools and stationary power tools, including power saws, welders, etc., as well as diagnose and repair most plant equipment (pumps, gear boxes, rollers, bearings, motors, conveyors, etc.).

Work location: Norwood, MA

Shifts Available: 2nd shift Monday-Friday (Mandatory Sundays) 2PM-10PM and 3rd Shift Monday-Friday (Mandatory Sundays) 11PM-7AM

Compensation: Starting at $33.38/hr (+ shift differential)

90-day training 7AM-7PM

Lots of overtime available!

Annual bonus incentive

Sign-on Bonus: $4,000 to be paid out at 3, 6, 9, and 12 months of employment.

Responsibilities:

• Metal fabrication/welding
• Change out worn motors, gear reducers, bearings, etc.
• Lubricate and maintain conveyors
• Troubleshooting production manufacturing equipment
• Other plant maintenance responsibilities as needed

IS THIS JOB FOR YOU?

• High School or equivalent 
• Ability to regularly lift and/or move up to 40 lbs without assistance.
• Ability to work from various squatting, kneeling, or bending positions.
• Ability to work with arms above the head.
• Ability to perform all operations within acceptable quality and time standards.
• Ability to operate and understand the operation of all protective safety equipment in the area.
• Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.
• Hand-eye coordination.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stand, climb or balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk, and hear. 

A LITTLE MORE ABOUT US

At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “Making the World a Better Home."

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

You will be a member of the Teamsters Local 25 union and enjoy a world-class benefits package, including:

• Medical, dental, vision, and pharmacy
• Pension plan
• Paid time off
• Hearing care
• Employee assistance program
• Disability, life insurance
• and much more!

To learn more about the Teamsters' benefits, please visit https://www.teamsterscare.com/

WHY DO WE NEED YOU?

If you want to discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

The Production Lead will assist with the development and implementation of World Class Manufacturing (WMC) projects, production, processing methods and controls while supporting operations and mentoring personnel. Will provide leadership in the implementation and support of Plant Database systems. This position will assist on all maintenance repairs and services. They also would provide assistance with the day-to-day training of personnel, while being able to address and evaluate any unforeseen tasks that may arise with little or no guidance.

Essential Duties and Responsibilities (includes the following; other duties may be assigned):

• Responsibilities include overseeing operations, ensuring employees are working safely and Corporate policies are being followed, working with operators to assist with production problems and that a quality product is being produced.
• Assume responsibility for safety excellence, safety inspections, safety audits, assist in Accident Investigation/Corrective Action.
• Will be responsible for production goals being met for that shift.
• Must also be able to make scheduling and other decisions when necessary.
• Responsible for production schedules and direct employee’s work as required. Work closely with customer service maintenance, production scheduling, Q.C., shipping, EHS, product stewardship,  and materials management.  Key player in yield improvement, throughput and quality programs.  Participants in IDR and RMA meeting.  Maintain inventory accuracy and timeliness of paper work.  Operate production equipment in the department when necessary.
• Perform duties of any position in the PSAT Department, such as Oven Operator, Slitter, Packer, Mixer, Re-Roll/Inspector and Etcher.
• Perform visual quality inspection for defects of material during slitting and remove if required.
• Maintain equipment.
• Log production records into the computer (Factivity, SPC, QAD)
• Performs typical machine shop operations to support the manufacturing floor.
• Detects and reports defective materials, questionable situations, and questionable conditions to the shift supervisor / department manager.
• Maintains the work area and equipment in a clean orderly condition and follows prescribed safety regulations.
• Must be willing to accept and receive frequent supervision and assistance as well as participate as a member of team.
• Must be able to establish and maintain effective working relationships.
• Must have a strong commitment to working safely and enforcing safety policies.
• Maintain a 5S acceptable work area.
• Housekeeping duties as needed/directed.
• Support Visual Workplace and LEAN initiatives.

IS THIS JOB FOR YOU?

Education:

• Highschool Diploma or GED required.

Skills/Experience:

• One to Two years in a Manufacturing environment.
• Must have a good command of the English language, both written and spoken.
• Prior Lead experience or supervisory experience is preferred
• Must be able to read and interpret drawings, use simple math, and use basic hand held measuring tools.
• Computer skills required. Must be proficient in Microsoft Office and be able to learn various other systems.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the local pay range for this position, which is $22.36 to $44.61 per hour. This hourly pay rate offered can vary depending on location, internal equity, job-related knowledge, skills, and experience among other factors. Estimated starting salary for this position is $27.00 to $31.00 per hour for external applicants. In addition to the hourly base pay rate, this position is eligible for an annual bonus. The targeted bonus amount can be up to 10% of hourly rate based on company and individual performance measures. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

A TEAM READY TO WELCOME YOU

Saint-Gobain’s innovations touch almost every major industry around the world.  Our ambition is to provide innovative solutions that combine material science, processing technology and design to save energy, provide protection, improve comfort, and give peace-of-mind to our customers. Our unique performance is delivered by passionate people, empowered to collaborate closely with our customers and solve their toughest challenges.

Our team members recognize that we all create the environment for people to succeed, with a culture built on respect, open and honest communication, and honoring our commitments to our customers and each other. And at the heart of our culture, we’ve learned working together makes good ideas, great ones.

With a legacy dating back 360 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths.

Every team member is encouraged to develop and leverage their unique expertise and strengths to make the greatest impact on the company and our end users. At Saint-Gobain, you’re empowered and equipped with countless opportunities and resources for professional development. You will find the support you need to create a vision and roadmap for your career, and make that vision a reality.

Join Us at Saint-Gobain Composites. Together, let’s protect what matters most!

WHY DO WE NEED YOU?

Bailey, fière filiale de Saint-Gobain, fait partie de la plus grande entreprise de matériaux de construction au monde. Fort d'un héritage de 360 ans d'innovation et de croissance, Saint-Gobain montre la voie en matière de développement de produits durables et de responsabilité environnementale.

L'engagement de Saint-Gobain Amérique du Nord en faveur de l'excellence lui a valu d'être reconnu par le Top Employers Institute comme l'un des meilleurs lieux de travail en Amérique du Nord et au Canada. Rejoignez-nous chez Bailey et participez à un avenir où l'innovation rencontre la durabilité !

Fondée en 1950, Bailey Metals est une entreprise canadienne de premier plan qui possède des sites de production en Ontario, au Québec, en Alberta et en Colombie-Britannique. Nous fabriquons des produits laminés et fournissons des services de refendage d'acier pour la construction. Nous accordons de l'importance à l'innovation, à la satisfaction de la clientèle et à la croissance de nos associés.

Résumé du poste

Le spécialiste du service à la clientèle est responsable de servir les clients en personne ainsi que par courriel et par téléphone avec respect et professionnalisme. Le titulaire est responsable du traitement des problèmes des clients, des demandes de renseignements et du traitement des transactions. Le représentant comprend son rôle d'ambassadeur de l'entreprise et offre une expérience positive à tous les clients.

IS THIS JOB FOR YOU?

Devoirs et responsabilités

Les responsabilités et les obligations redditionnelles du poste comprennent, sans s'y limiter :

• Répondez au téléphone rapidement, professionnellement, avec courtoisie et dirigez les appels entrants vers les personnes appropriées.
• Enregistrez et entrez les bons de commande des clients reçus par téléphone ou par courriel, rapidement, avec précision, courtoisie et professionnalisme.
• Répondre aux demandes de renseignements concernant les produits, les services, les prix, les délais, la livraison, les retours et les plaintes.
• Rechercher et résoudre les problèmes des clients, en assurant la liaison avec les autres départements de l'entreprise au besoin.
• Comprendre et mettre l'accent sur les caractéristiques et les avantages du produit.
• Gérez les appels de prospects entrants et non sollicités et convertissez-les en ventes.
• Examinez les bons de commande des clients et identifiez les possibilités de vente incitative.
• Gérez une clientèle ou un segment de produits spécifique selon les attributions, fournissant un service à la clientèle complet.
• Établir et maintenir des relations au sein de la base de comptes assignés et avec la force de vente externe.
• Informer les clients et les collègues des exigences de livraison des commandes et coordonner, au besoin, les dispositions particulières pour les livraisons selon la demande du client.
• Soutenir les tâches de réception/réception au besoin.
• Travailler en étroite collaboration avec le responsable du service à la clientèle et le gestionnaire national du service à la clientèle pour élaborer et mettre en œuvre un processus d'amélioration continue au sein du service à la clientèle.
• Travailler en étroite collaboration avec les ventes, la production, la chaîne d'approvisionnement et l'expédition pour résoudre les problèmes et développer de nouvelles idées et stratégies pour améliorer le service à la clientèle.
• Participer au dénombrement trimestriel des stocks de l'entreprise.
• Maintenir un niveau élevé de connaissances, d'éthique et de pratiques professionnelles dans les relations avec les clients, les fournisseurs, les pairs, les subordonnés, les superviseurs et les autres parties prenantes clés de l'entreprise.
• Se comporter d'une manière professionnelle qui reflète l'intégrité et le respect envers les clients, les fournisseurs, les pairs, les subordonnés, les superviseurs et les autres parties prenantes clés de l'entreprise.
• Comprendre, soutenir et respecter les politiques, les programmes et les procédures de santé et de sécurité de l'entreprise en communiquant et en promouvant la sensibilisation à la santé et à la sécurité.
• Autres responsabilités et obligations redditionnelles attribuées par le responsable du service à la clientèle ou le gestionnaire national du service à la clientèle.

Compétences de base

• Autonome avec la capacité de travailler dans un environnement au rythme rapide.
• Compétences organisationnelles exceptionnelles.
• Excellentes compétences en communication écrite et verbale.
• Grande attention aux détails.

Exigences

• Une expérience préalable de la saisie de commandes est requise.
• Une expérience de SAP dans l'industrie manufacturière est fortement préférable.
• Doit maîtriser Microsoft Office.
• Une expérience en matériaux de construction ou en construction est un atout important.

TO MAKE SURE NOTHING IS FORGOTTEN

Conditions de travail

• Environnement de bureau.
• Quelques heures supplémentaires au besoin.

A LITTLE MORE ABOUT US

POURQUOI TRAVAILLER AVEC NOUS ?

Chez Saint-Gobain, nos employés sont fiers d'appartenir à une organisation dont la culture est fondée sur ces valeurs fondamentales : Confiance, Autonomisation et Collaboration. Notre entreprise encourage la diversité et l'inclusion sous toutes ses formes, tandis que nos produits rendent le monde plus beau, plus sûr et plus durable

WHY DO WE NEED YOU?

***WHILE THIS ROLE IS REMOTE, THE CANDIDATE WILL NEED TO LIVE IN NEBRASKA***

The Technical Sales Representative (TSR) reports to the District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.

Essential Functions:

• Lead the development and implementation of the account plans and growth actions
• Define sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
• Provide solutions for their businesses that are in line with volume, mix and profitability targets
• Monitor competitor activity and ensuring appropriate action is taken
• Build long-term relationships with customers ensuring that service needs are fulfilled
• Network through active participation in industry association events and committee assignments
• Actively work with other departments including manufacturing and logistics to ensure customer service needs are met
• Identifies bottlenecks in service delivery and works within the Company to resolve issues
• Coordinates sales activities with team members in business development and application specialists

WHAT ARE THE REQUIREMENTS?

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Business Administration or Relevant Field
• Knowledge and experience using MS Office tools and CRM’s
• 5+ years of experience in a Sales or operational role in construction and concrete

PREFERRED QUALIFICATIONS:

• Recent bachelor’s degree in Concrete Industry Management (CIM), Construction Science Management/Construction Management
• Master's Degree in Business Administration or Relevant Field

TRAITS OF THE SUCCESSFUL CANDIDATE:

• Excellent communication, negotiation, presentation, and influencing skills
• Technical aptitude for construction products and their application with significant experience in concrete production or construction
• Ability to understand customers’ business needs and propose appropriate solutions
• Time management with balance of prospecting, selling, and account management
• Collecting and analyzing data concerning customer behavior to understand changing needs in the market
• Strong organizational skills and attention to detail
• Problem solving skills
• A collaborative, solution-focused approach, with strong communication and customer relationship-building skills to maintain current business and acquire new customer requests

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

STEPS TO JOIN US

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

A LITTLE MORE ABOUT US

Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.

We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

WHY DO WE NEED YOU?

Agway a proud subsidiary of Saint-Gobain, stands tall as part of the world's largest building materials company. With a 360-year legacy of innovation and growth, Saint-Gobain leads the way in sustainable product development and environmental responsibility.

Saint-Gobain North America's commitment to excellence has earned it recognition from the Top Employers Institute as one of the best workplaces in North America and Canada. Join us at Bailey and be part of a future where innovation meets sustainability!

Founded in 1979 Agway’s diverse solutions comprise a range of product lines focused on residential, agricultural, industrial, commercial and institutional market applications. Agway ensures that every steel solution it delivers meets or exceeds the specific demands and expectations of the Customer.

Position Summary

The HR Manager, under the direction of the VP of Operations, People, and Culture, will primarily be responsible for researching any new developments within the human resources field and implementing changes where needed. This position will anticipate and identify emerging issues, trends and problems that affect organizational policies and programs. This role will also identify and address issues that affect the overall health of the organization including morale, effectiveness, turnover, absenteeism and productivity.

IS THIS JOB FOR YOU?

Responsibilities:

Administrative Responsibilities

• Provide HR guidance to all levels of the organization;
• Maintain both the employee benefits program as well as the RRSP program;
• Ensure policy books are up to date, adding and revising policies as needed;
• Oversee the STD and LTD process, liaising between the employees and the adjudicators;
• Maintain the HRIS system including company property, training, documents, and education;
• Oversee payroll filings for hourly payroll and backup as needed for salary payroll;
• Send out company wide-announcements including new hires, resignations, and any organization-wide announcements.

Workforce Responsibilities

• Oversee the Human Resources Coordinators, ensuring that all Agway locations are supported and HR programs are standardized across locations;
• Work closely with the Health and Safety Manager to ensure that HR policies and procedures align with Health and Safety policies and procedures;
• Liaise with the Talent Acquisition team and ensure that all open positions are identified and posted;
• Analyze retention rates and continuously look for ways to improve staff engagement;
• Identify emerging trends and legislation and implement programs and procedures to address them;
• Calculate and prepare termination packages and conduct termination meetings when required;
• Draft disciplinary notes such as written warnings, suspension letters, etc.;
• Utilize 3-month check-ups and exit interviews to identify any employee suggestions or concerns and bring them forward to the respective department managers;
• Ensure that offer letters stay current with changing legal requirements;
• Ensure that we are staying ahead of workplace succession needs;
• Keep the pay equity program up-to-date;
• Review organization pay scales on an ongoing basis.

Training and Development Responsibilities

• Keep accurate logs of organization-wide training including policy training, H&S training, employee-specific training;
• Train and develop supervisory and management-level staff on an ongoing basis utilizing formal bi-annual training and quarterly supervisor development sessions;
• Explore opportunities to outsource training where feasible;
• Train all employees annually on all policy changes from prior year;
• Develop and sustain a formal onboarding program for all levels of employees;
• Explore employee-specific opportunities for training with a focus on broadening the in-house skillset.

Additional Duties

• Cultivate a work environment committed to health, safety, and wellness;
• Work with the VP of Operations and the HR/H&S Coordinator to keep health and safety at the forefront of everyone’s minds;
• Assist with the return-to-work program for WSIB and STD-related absences.

Job Requirements

• Experience with coaching and development of employees;
• Demonstrated ability to build and maintain lasting working relationships;
• Ability to identify issues and implement creative and strategic solutions to overcome problems;
• Ability to delegate, set expectations, and monitor progress of all direct reports;
• Frequent travel between all of our locations;
• Flexibility of shift depending on workplace requirements;
• Strong conflict resolution skills.

TO MAKE SURE NOTHING IS FORGOTTEN

Work Conditions

• Working in both the plant and office environment.
• Travel to the other sites will be required.
• Interaction with employees, management, and contractors.
• Working in a busy office environment with frequent interruptions.

A LITTLE MORE ABOUT US

WHY WORK WITH US?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

LEGAL STATEMENT

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).