WHY DO WE NEED YOU?
The Quality Manager leads the plant's Quality Control and Quality Assurance programs, executing robust quality systems, data_driven process controls, and continuous improvement practices to ensure defect reduction, process stability, customer satisfaction, and sustained operational performance. Drive capability to design, develop, and implement robust process controls.
The Quality Manager leads the integration of quality and process control systems at the Mankato facility for RISE Siding and Trim. This role is accountable for building a high-performing team, deploying CertainTeed's Quality Management System (QMS), and ensuring stable, capable processes that consistently deliver high-quality, sustainable building products.
A critical component of this role is establishing robust process risk management and control strategies, including ownership of PFMEA, Control Plans, and NPD quality integration in managing variability from recycled composite materials. Developing and advancing Quality & Process Control roadmap.
Essential Functions:
1. Lead Integrated Quality & Process Control Organization
- Build, lead, and develop a unified team of Quality Technicians and Process Technicians
- Establish clear roles, standard work, and accountability across both functions
- Implement daily management systems (tier meetings, KPI tracking, escalation)
- Drive a culture of quality at the source and strong process ownership
- Support capacity expansion and growth initiatives with strong Quality & Process discipline
2. Deploy & Sustain Quality Management System (QMS) - Implement and standardize CertainTeed QMS at the plant level
- Ensure robust controls across:
- Incoming raw materials (recycled fibers, additives)
- In-process parameters (forming, curing, finishing)
- Final product validation and testing
- Lead internal/external audits and enforce disciplined CAPA processes
- Ensure documentation and system alignment across production, engineering, and quality
3. Own Process Control Strategy, PFMEA & Control Plans - Lead development and sustainment of:
- Process Failure Mode & Effects Analysis (PFMEA)
- Control Plans aligned to critical process characteristics
- Collaborate cross-functionally with Production, Engineering, and R&D to: Identify and mitigate process risks. Translate PFMEA outputs into actionable controls and reaction plans
- Ensure control plans are actively used on the floor (not static documents)
- Drive continuous updates based on process changes, defects, and learnings
4. Drive Process Stability & Manufacturing Performance - Own process control systems using: Statistical Process Control (SPC), Process capability (Cp/Cpk) improvement
- Reduce variation in composite formulations and manufacturing processes
- Improve: Yield and throughput, Scrap and rework, Process consistency and reliability
- Partner with Engineering on long-term process capability improvements
5. Drive Process Stability & Manufacturing Performance - Lead structured problem solving (DMAIC, 8D) for chronic and acute issues
- Reduce customer complaints and internal defects
- Translate field performance into process and product improvements
- Establish and manage KPIs: First Pass Yield (FPY) Scrap rate, Customer claims (Cost of Poor Quality (COPQ)); lead quality and process control integration for New Product Development (NPD)
IS THIS JOB FOR YOU?
- Bachelor's Degree in Engineering, Operations or equivalent discipline: Required
- Lean, Six Sigma certification Preferred ASQ certification: Preferred
- ISO Internal Auditor Certification: Preferred
Work Experience:
- 5+ years as part of a quality manufacturing organization Required
- 2+ years managing, growing and developing direct reports Required
- 2 - 3 years experience utilizing SPC data sets to create control charts, CPK adjustments, and improvement projects within manufacturing environment :Preferred
#LI-JM1
A LITTLE MORE ABOUT US
Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.
A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].
BENEFITS IN JOINING US
Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the national pay range for this position which is $102,000 to $158,000 year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13 % of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $115,260 to $178,540.00 Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Employees have the flexibility to choose the benefits that best fit their individual needs:
- Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
- Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance
- Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program